A convenient point of contact for Portsmouth City Council (PCC) tenants and for non-tenants who wish to make use of certain other services provided by PCC. You can make payments of PCC rents, Home Contents Insurance premiums, Council Tax, Parking Fines, Non-Domestic rates and the majority of payments payable to PCC. You can report and discuss maintenance issues.

You can purchase residents Parking scratch cards for the JA and JD parking zones upon proof of residency. If you are attending the John Pounds Centre for certain activities you can purchase temporary parking scratch cards. You can ask us to check and forward Housing Benefit forms and we scan documents in connection with your claim. ·

You can report cleaning, grounds maintenance and abandoned bulky items within PCC communal areas to us. We can call on Estate Service Officers who are able to deal with and respond to issues around the estate.

Portsea Housing Office is open from 8.30am to 5.00pm Monday to Thursday and 8.30am to 4.00pm on Fridays

The Housing Office can be contacted during office hours on 023 92606200 or you can e-mail us at CRO.Portsea@portsmouthcc.gov.uk

You can contact our Out of Hours service on 023 92824244

You can also contact the Portsmouth City Council Helpdesk regarding many other issues such as Pest Control, Recycling and Rubbish Collection, Travel Tokens and Concessions and Electoral Registration, to list but a few. They can be contacted on 023 92834092